Terms & Conditions

The landlord is the provider named in our Imprint. The rented property is "Das Bollenhuthaus", Ruibrunnenstraße 23, 75242 Neuhausen-Schellbronn. Deviating terms from the guest apply only if we confirm them in writing.

The contract is formed when we confirm your request and you accept the offer. By booking you confirm that you have read these terms. Travel dates, number of guests and total price are set out in the booking confirmation.

The prices stated in the offer apply, including any listed ancillary costs. Under § 19 UStG no VAT is charged; the amounts stated are final prices. Payment terms (deposit, balance, due dates) are sent with the confirmation. Invoices are issued on request.

Check-in and check-out follow the details in your booking confirmation. You will receive arrival and access information in good time. Please provide a reachable mobile number.

Cancellation terms (deadlines and any fees) are provided before the contract is concluded; they form part of the booking confirmation. If the guest cancels, the terms agreed at the time of booking apply.

There is no statutory right of withdrawal for accommodation services for a specific date (§ 312g (2) no. 9 German Civil Code). By booking a fixed stay you agree that the contract may be fully performed before the withdrawal period expires.

The house is for the booked number of guests. Quiet weekends with friends are welcome; loud parties and event use are not permitted. No smoking on the entire property — indoors and in the garden. No pets. Quiet hours must be observed. Grill and fire bowl may only be used in compliance with fire safety and local rules. Cupboards marked “PRIVAT” in the house must remain closed. The garden shed on the property must not be opened; garden tools stored there must not be used, and nothing may be stored in the shed. A bicycle on the property is not included in the rent; it may be hired for a fee by arrangement — contact the host before using it.

We are fully liable for intent and gross negligence and for injury to life, body or health. Otherwise we are liable only for breach of essential contractual obligations, limited to foreseeable, typical contract damage. Guests are responsible for their belongings to a reasonable extent. Parking on the property is at the guest's own risk. We are not liable for theft, damage or loss of vehicles or their contents, insofar as permitted by law.

Information on processing personal data is in our Privacy Policy.

The EU Commission provides a platform for online dispute resolution: https://ec.europa.eu/consumers/odr/. We are neither obliged nor willing to participate in dispute resolution before a consumer arbitration board. German law applies.